Refund policy
Returns & Exchanges Policy
Thank you for supporting Solo Jesús Store.
We want you to love your order. If there is an issue, we're here to help.
Exchanges
We accept exchanges for size issues within 14 days of delivery.
To be eligible for an exchange:
- The item must be unworn, unwashed, and in its original condition.
- The customer is responsible for return shipping costs.
- Once the original item is received and inspected, we will ship the replacement item.
Returns & Refunds
Due to the limited nature of our products and small-batch production, we do not accept returns or offer refunds for:
- Incorrect size selection
- Change of mind
- Buyer’s remorse
- Preference changes after purchase
Please review the size chart carefully before placing your order.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
We will gladly replace the item at no additional cost.
Please include photos of the issue when contacting us.
Contact Us
For any questions regarding your order, please contact:
Thank you for supporting our mission.
Wear the Message. Share Jesus.